Donna was referred to us from a Real Estate Agent we trusted in Dallas. Since we would be working long distance, we wanted to be sure we had someone very competent and knowledgeable of not only residential real estate, but of the condo market and the particular suburb/neighborhood in which we were to be selling.
We made an appointment, flew to Chicago and met Donna in person. Donna was everything we hoped for and more. She explained things to us to help us move forward in an expedient fashion, recommended a variety of vendors we could get estimates from to help us get our property ready for the market. She stayed in touch in a timely fashion and walked us through the various steps to be sure we were on task. We had hired an on-site coordinator due to being out of town and Donna was even kind enough to work with that party when necessary to transfer keys and other little details.
Donna became a part of our family for the duration of the sale. She is a real professional you can trust and depend on to guide you through your transaction.
Donna was an excellent agent to work with. She quickly understood our needs in a home and helped us to see past the multitude of available properties to find the home that was a perfect fit for us, rather than a snap judgement.
Donna took great care of us and was very patient in helping us look at tons of houses before we found the one that was right for us.
We knew from the moment we met Donna that she was the right person to represent us when selling our home. Her professionalism and attention to our needs were outstanding, and they helped us form a new appreciation for how difficult her job is. In her, we made a new friend, and our relationship continues. She is our "real estate consultant for life." We appreciated her praise and approval of the condition of our house and her thoughtful gift of a framed picture of the home we left with wonderful memories and good feelings.
Donna is very experienced in her field and provided excellent recommendations to enhance the presentation of the home for sale. She went above and beyond what you would expect from an agent. Just recently hired her for the sale of my fathers home.
Donna is extremely knowledgeable about the area and the process. She is a great realtor to work with.
Donna helped my husband and I find a wonderful home in Arlington Heights. Looking for the right home that fits the needs of a family can be such an overwhelming venture, but Donna helped make the journey fun, informative, and with her help, we found the perfect home for us! Donna has a superb knowledge of Arlington Heights and the surrounding areas, and she excels in personalized customer service. I feel like Donna took the the time to really hear and understand our needs. She has great attention to detail, and since she has sold so many homes, she knows this ropes of real estate. I felt like we were being taken care of as Donna worked with us. She's a fabulous realtor, and we have and will continue to recommend her to our friends and family. Thanks Donna!
Donna worked very hard to get my home ready for sale. Her knowledge of the business was a big plus for me. She is well known in the realty business and works very hard for her clients. She did a lot of extras to sell my home.
Donna helped my husband and I purchase our first home in Arlington Heights. We did not know much about the home buying process so we were very happy to have Donna explain everything to us. We were working on a quick timeline for a home purchase and Donna was very responsive to our emails/calls regarding homes we liked and taking us to see them quickly. Once we found our perfect home she was able to help us negotiate a great price. Donna worked with us through the closing process and even answered some questions we had after we were settled in our home. We really enjoyed working with Donna because she is so friendly and knowledgeable about the neighborhoods she works in. We will definitely work with Donna again when we search for our next home.
I moved via business relocation so there was an extra layer of administration and hassle with my purchase. Donna was professional, reliable/responsive, knowledgeable, and proactive from the outset throughout closing. I would highly recommend Donna and fully intend to use her services again.
Donna is fantastic! We knew nothing about the area and were able to buy a house with a total of 4 days dedicated to the search, thanks to her research and work prior to our flying in from overseas.
Donna was a true real estate professional. We reviewed properties in her office so that she had an excellent idea of my personal preferences and taste. Therefore, each property she showed us meet my 'taste' preferences. Also, she knew the areas and knew which properties were priced 'quickly to sale' and which we might have more room to negotiate. She helped us find an area where my husband would not have a long commute to his office, the train station, the airport and his customers. She took into consideration our desire to go with an area that has slightly lower taxes. This is the 5th city we have lived in and by far she was the most efficient and professional real estate agent we have worked with on purchasing a home.
Donna did a excellent job selling my home in Arlington Heights in 2011. The situation was not a easy one working with many parties involved in this transaction. Donna was very helpful working with the buyers agent who was not very familiar with the neighbor hood, schools and surrounding area. I would feel very confident to highly recommend Donna for any real estate transaction.
At the time we listed home sales had just started to pick up. During the period we were on the market Donna kept us informed and competitively priced. She was very professional in all her contacts with us. Additionally she had a professional photographer do the photos for our home which resulted in an excellent presentation of our home.
Donna Glass went above and beyond in selling my mom's vacant 4 bedroom house in Arlington Heights. She is the ultimate professional, patient and fair, which my sister and I determined on a whirlwind day of realtor presentations (we had traveled into town to choose an agent). She kept an eye on the house, helped facilitate its overhaul from a house full of 42 years of stuff that needed maintenance work (painting, cleaning crews, estate sale). She staged it, adding necessary touches. It was truly a blessing for my sister and I who could not be there. We also did not feel any quick-sale pressure, which was nice for our family because of emotional ties to house and the value it brought to our family. Highly recommend.
Donna was the realtor when I sold my late mother's home. She gave me great advice about what I was doing to get it ready, and helped me through the process. Having the knowledge resulted in an offer the first weekend it was listed.
Donna helped me buy my first home! This was a completely new experience for me, but Donna kept me calm and re-assured me the entire process. For most people, home buying can be one of the most stressful experiences, but I felt such a sense of peace working with Donna. She is experienced, confident and had my best interest in mind the entire time. She's not the kind of agent that just wants the sale; she's the type of agent that really gets to know you, your family, your life and she wants the best for you. Thank you, Donna, for helping my achieve one of my goals of being a homeowner. I wouldn't be in the house I am today if it wasn't for you. Your customer service and genuine care made all the difference!
Donna was wonderful! I can't express enough words, to show my complete satisfaction with her, as a realtor. She was very organized, knowledgeable, friendly, helpful, and very thoughtful in every way. I, always, had a lot of questions, and Donna was very patient with me, and answered all of my questions completely. I was very emotional, since this was the home, I grew up in. She made me feel very comfortable, and at ease during a very stressful situation. I would highly recommend her, as an extremely competent realtor, with a lot of experience!
donna was wonderful and helpful at a difficult time in our family - i would definitely recommend you use her for your home buying or selling needs
I can not say enough good things about Donna. We had a great experience with her as our agent. She has a very extensive knowledge the suburbs and of the housing market as a whole. She helped us find a great home in a wonderful neighborhood. It was really wonderful having Donna on our side throughout the entire processes. She is very patient, answering all our questions (which there were many) and showed us many homes in numerous towns until we found the right one. It felt great having her on our side.
Wonderful to work with! Very helpful, especially since we were relocating from another state.
Simply a complete professional who is focused on the clients needs. One of the best sales people I have ever experienced. Throughout the cycle and there were many road bumps she was on top of the sale Donna Glass deserves the success she enjoys. Skip Lawson
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